Privacy & Cookie Policy

Effective: 15 April 2020 – translated to English and updated for clarity.

1. Privacy Policy

1.1 Legal Basis

Web Iglugo complies with Spanish and European data-protection law:

• GDPR (Regulation (EU) 2016/679)
• Organic Law 3/2018 (LOPD-GDD)
• Royal Decree 1720/2007
• LSSI-CE 34/2002

1.2 Data Controller

IGLUGO
Email: info@iglugo.com

1.3 Information We Collect

We only collect identifying data (name, email, phone, etc.) via the contact forms on this website. We do not process special-category data as defined in Article 9 of the GDPR.

1.4 Purpose & Legal Basis

Personal data are processed to:

• Respond to your enquiries or requests.
• Provide the services you have requested.
• Send commercial information related to our services (only with your consent).

Legal basis: your freely given, specific, informed and unambiguous consent.

1.5 Data Retention

Data are kept only as long as necessary for the purposes stated above or until you ask for deletion.

1.6 Recipients

Data are shared only with our hosting provider to ensure the correct functioning of the website. No international transfers outside the EU occur.

1.7 Your Rights

You may exercise the following rights at any time:

• Access
• Rectification
• Erasure (“right to be forgotten”)
• Restriction of processing
• Data portability
• Objection
• Not to be subject to automated decision-making

Requests must be sent in writing to info@iglugo.com and include a copy of your ID.

1.8 Security

We use SSL encryption and industry-standard measures to protect your data. Any breach that may pose a high risk to your rights will be reported to you without undue delay.

2. Cookie Policy

2.1 What are cookies?

Cookies are small text files placed on your device to help the website function, remember your preferences, and analyse traffic.

2.2 Types of cookies we use

• Essential cookies: required for basic functionality.
• Analytics cookies: Google Analytics to improve the site.
• Third-party cookies: from social media plugins (Facebook, Twitter, Instagram, etc.).

2.3 Managing cookies

You can disable or delete cookies via your browser settings. Doing so may affect some features of the site.

3. Updates

This policy may be updated to reflect legal or operational changes. The latest version will always be available at https://iglugo.com.

4. Contact

For questions about this policy or to exercise your rights, please email info@iglugo.com.